MiFID_II_EN

26 Not all institutions use the same questionnaires. Although the questions may differ, each financial institution will thoroughly test your knowledge and experience. The differences between the questionnaires mainly concern the product range of the financial institution. Not all financial institutions offer the same products. This is why they limit the questions to those that are relevant to their product range . A financial institution that offers options and structured products with leverage will therefore have to ask other questions than a financial institution that only offers simple investment funds. Is there one single standardized questionnaire that all banks use?Why not? The Belgian supervisor FSMA (Financial Services and Markets Authori- ty) monitors this. Via inspections of the financial institutions, it may test the questionnaires for their completeness, coherence and reliability. Furthermore, mystery shopping also allows the FSMA to check whether the financial institutions actually draw up and comply with the customer profile when providing investment services. How do I know that my financial institution correctly prepares my investor profile?