MiFID_II_EN

28 A financial institution may help you to understand a financial product if it finds that you are misjudging the product’s performance. For ex- ample, it can offer you an information brochure to explain how certain products work. However, the financial institution may not answer the questionnaire in your place, nor suggest answers. A MiFID questionnaire is both an opportunity for the bank to get to know you better, and an opportunity for you to clearly state your needs . For this reason, a fair and correct interpretation is in your in- terests and in the interests of your financial institution. Should a financial institution help fill in the questionnaires, it would also expose itself to substantial sanctions. Moreover, the FSMA can detect such practices through mystery shopping. Can a financial institution help me fill in the questions?